Frequently Asked Questions

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CAN YOU GIVE ME MORE INFORMATION ON YOUR PRODUCTS?

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We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best.

The product page for every item includes size, a detailed description and, most importantly, plenty of images.

If there is anything further you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.

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I WANT TO CANCEL/AMEND MY ORDER

 

We're really quick at picking, packing, and processing your order to make sure you receive it ASAP. This means you are unable to cancel or amend an order once you have placed it. 

All online orders can be returned within 14 days for Australia and New Zealand, or 30 days for all other countries.

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PRICING

 

All prices are in New Zealand dollars (NZ$) and exclude the prevailing GST.

All prices are correct at time of publication; however we reserve the right to alter prices for any reason.

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PURCHASING FROM EPICSTORE.NZ

 

EpicStore is a New Zealand owned company.

www.epicstore.nz gives customers convenient, quick, easy and secure shopping.

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Products displayed on this site can be purchased using secure online credit card transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

 

Register and subscribe to our online store. Apart from the many member benefits, including receiving emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout. If you do not want to register/subscribe as a member you will still be able to make a purchase.